Sittin' Proud Heart Vase Urn

The Process:

• After purchasing, please email 2-3 Hi-Res photos of your beloved pet to: info@lepetluxe.com
• ⭐️ Include the following: ⭐️
• ⭐️ ⭐️ Pet's name
• ⭐️ ⭐️ The date you want to have added on Urn (optional)
• ⭐️ ⭐️ Breed or Description (optional)

• A full-color artistic rendering of what your beloved pet will look like on the urn will be emailed for approval before production continues on the final piece.
• Any other custom additions are certainly welcome for an additional charge.
• Please allow 4-6 weeks for delivery of your Custom Urn.

How do I choose what urn size?

From my experience with clients, some choose based on the live weight of the pet and what the pets remain will fit in and others choose based on the shape they like best. It’s up to you!

• 4” Box Urn - holds up to 45lbs
• 5“ Box Urn - holds up to 90lbs
• Heart Vase Urn - holds up to 85lbs
• Heart Box Urn - holds up to 25lbs
• Figurine Urn - holds up to 60lbs
• Apothecary Urn - holds up to 125lbs

Returns & Exchanges:

• Custom or Personalized Orders can be canceled within 24 hours of order.
• Custom or Personalized orders can not be returned unless they arrive damaged or defective.
• Returns accepted on items, not custom or personalized within 14 days for store credit.
• Buyers are responsible for return shipping costs

• Please note: The designer does not provide a refund but the designer will be happy to provide a replacement piece as long as the shipping carrier has approved the claim.

Turn around time:

Personalized:

• Pre-production Rendering: 1-2 weeks
• Final Piece: Final Piece delivery is 3-4 weeks

Custom:

• Pre - Production Rendering: 2-3 weeks
• Final Piece: Final Piece delivery is 4-6 weeks

Shipping:

• International shipping available
  
• Special sealing glue included